Your privacy is our priority. This document clearly explains how RioStarz collects, uses, stores, and protects your personal information — without complicated technical language.
All data transmitted between your device and our servers is protected by industry-leading encryption.
Your personal information will not be sold, rented, or shared with third parties for marketing purposes without your consent.
You have the right to access, correct, or request deletion of your personal data at any time through our support team.
Your data is stored in secure data centres with 24/7 monitoring and strict access controls to prevent information breaches.
RioStarz complies with Malaysia's Personal Data Protection Act 2010 (PDPA) in all aspects of member data handling.
You can opt out of marketing communications at any time easily through your account settings or by contacting us directly.
Welcome to RioStarz. We understand that entrusting your personal information to any online platform is a significant decision. That is why we take this responsibility seriously and are committed to handling your data with full transparency and integrity.
This Privacy Policy describes our practices regarding the collection, use, storage, and protection of personal information you provide when registering and using the platform RioStarz. It applies to all users accessing our website at riostarz.win, including via mobile browsers.
By registering or continuing to use our platform, you hereby agree to the terms set out in this Privacy Policy. If you do not agree, you are advised not to use our services.
RioStarz only collects information that is strictly necessary to operate our platform safely and efficiently. The categories of information we collect are as follows:
| Data Categories | Examples of Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, identity card number | Account verification (KYC) & legal compliance |
| Contact Information | Email address, phone number | Account communications & customer support |
| Financial Information | Bank account number, account holder name | Deposit & withdrawal processing |
| Usage Data | Wagering records, game history, login activity | Service improvement & fraud prevention |
| Technical Data | IP address, browser type, operating system, device | Platform security & technical analysis |
All information is collected directly from you during the registration process, while using the platform, or when you contact our support team. We do not purchase or obtain your data from unrelated third-party sources.
The information you provide is used solely for legitimate purposes related to the operation of the RioStarz platform. Specifically, we use your data to:
RioStarz does not sell your personal information to any third party. However, in certain limited circumstances, we may share your data with the following parties:
In all data-sharing arrangements, we ensure that recipients meet data protection standards equivalent to or higher than those we apply ourselves.
The RioStarz platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. The types of cookies we use include:
You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of our platform.
We continuously invest in the latest security infrastructure to ensure your data is always protected. The security measures we implement include:
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal information we hold about you:
You can request a copy of the personal information we hold about you at any time.
If any of your information is inaccurate or outdated, you have the right to request that we correct it.
You may request deletion of your personal data, subject to our legal obligations to retain certain records.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You can request your data in a machine-readable format for transfer to another platform.
Under certain circumstances, you may request that we restrict how we process your data.
RioStarz retains your personal information only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable Malaysian law.
When your data is no longer needed and there is no legal obligation to retain it, we will securely delete it or anonymise it so it can no longer be associated with you.
The RioStarz platform works with trusted third-party service providers for certain aspects of our operations, including payment processing and casino game delivery. While we select these partners carefully and hold them to high data protection standards, this Privacy Policy applies to RioStarz only.
We recommend that you read the privacy policies of the relevant third-party service providers separately to fully understand how they handle your data in the context of their specific services.
RioStarz reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Each update will:
Your continued use of the RioStarz platform after any amendments to this Privacy Policy take effect will be considered your acceptance of the revised terms. We recommend checking this page from time to time to stay up to date.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal information, our team is ready to assist you.
We are committed to responding to all privacy-related enquiries within 3 business days and resolving more complex requests within 14 business days from the date of receipt.
If you believe we have failed to handle your complaint satisfactorily, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection through their official channels.